We may experience delays from time to time due to the current situation with Covid-19 and the safety measures we've put in place. This could see standard deliveries take up to 5 days to arrive. Thank you in advance for your patience and understanding. *Please note, delivery times may differ during public holidays.
At Tatu Couture we ship our designer lingerie to over 40 countries worldwide. (See details of our shipping rates below). Orders are shipped Monday - Friday. We aim to ship your order within 48hrs. Any order placed after 1.30pm GMT will usually be shipped the next business day. If an item is not in stock we will notify you to let you know when it will be available.
All purchases made online arrive beautifully gift wrapped free of charge in our signature seductive black gift box.
ARE YOU IN THE EU?
All shipments to the EU are now being despatched on a 'Delivered Duty Unpaid' basis and may be subject to import duties and taxes once your order reaches the designated country. Before you order please keep in mind that, due to Brexit, currently each EU country is now charging different rates of import taxes plus administration fee. Unfortunately we have no control over what rates are chosen by your country and therefore would like to ensure you are aware that costs will be incurred.
Due to this transitional period and the COVID-19 situtation we are also experiencing increased delivery times.
UK & INTERNATIONAL SHIPPINGAll Tatu Couture orders for delivery within the UK are shipped via Royal Mail either First Class or Special Delivery. A signature will be required for all Special Delivery orders. All orders for delivery outside of the UK are shipped via a Couriered delivery with an international tracking service. A signature will be required for all orders. Please note that you will need to take responsibility for any import duties in your own country. We are unable to advise on the rates as they vary according to country. Our primary aim is to make sure you receive your items as quickly as possible. Sometimes you may order something that is not immediately available. When this happens you will receive written confirmation of your order and we will contact you to advise if anything is not in stock with an expected delivery date.
|UK||First Class||2-3 Business Days||£5|
Delivered next Business day before 1pm. (orders Mon-Thursday before 1pm)
|Europe||Express Courier||1-3 Business Days||£15|
|USA & Canada||Express Courier||2-3 Business Days||£20|
|Rest of World||Express Courier||2-5 business Days||£30|